1. Introduction

Welcome to Trippeek.

Trippeek is operated by Maritrip FZ-LLC, a company registered in the United Arab Emirates. We are committed to protecting the privacy of our users and safeguarding their personal information.

This Privacy Policy explains how we collect, use, share, and protect your information when you use the Trippeek website, mobile applications, and related services.

By using our platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Nationality or country of residence (when required)

Booking Information

• Hotel or accommodation details
• Check-in and check-out dates
• Number of guests
• Other booking-related information necessary to provide the service

Location Information

With your permission, we may collect and use your location information to help you find nearby accommodations and improve your user experience.

Device and Usage Information

• IP address
• Device type and browser information
• Operating system
• Platform usage and interaction data

Payment Information

Trippeek does not store credit card or payment card details on its servers.

All payment transactions are securely processed through authorized third-party payment service providers in accordance with applicable security standards.

3. How We Use Your Information

We use the information we collect to:

• Process and manage bookings.
• Send booking confirmations and important updates.
• Communicate with you regarding reservations and customer support requests.
• Improve our services and user experience.
• Detect, prevent, and investigate fraud or misuse.
• Comply with legal and regulatory obligations.
• Send promotional offers and marketing communications when you have consented to receive them.

You may unsubscribe from marketing communications at any time.

4. Sharing Information with Third Parties

We do not sell your personal information to third parties.

Accommodation Providers

To process and confirm your reservation and facilitate the requested services.

Payment Service Providers

To securely process payments and related transactions.

Governmental or Legal Authorities

When disclosure is required by applicable law, regulation, court order, or official request.

5. Cookies and Similar Technologies

Trippeek may use cookies and similar technologies to improve user experience, analyze platform performance, personalize content, and enhance our services.

You may manage cookie preferences through your browser or device settings.

6. Data Security

We implement appropriate technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.
• Request correction or updating of inaccurate information.
• Request deletion of your personal information.
• Request a copy of your personal information.
• Object to certain types of data processing.
• Withdraw previously granted consent where legally permissible.

To exercise any of these rights, please contact us through our official communication channels.

9. Third-Party Links

The platform may contain links to websites or services operated by third parties.

Trippeek is not responsible for the privacy practices, policies, or content of such third-party websites or services. We encourage users to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

Any updates will be published on this page and will become effective upon publication. Continued use of the platform after such updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us through the official contact channels available on the Trippeek platform.

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